What are you looking for?
Search
Shipping Policy
We are committed to providing safe, reliable, and efficient delivery services. All orders are carefully processed and shipped through trusted delivery partners to ensure your products arrive safely.
Shipping Coverage
We currently provide shipping services across all areas of Australia.
Whether you are located in a metropolitan area or a regional location, we will make every effort to ensure your order is delivered successfully.
All orders are delivered through Australia Post.
Order Processing Time
Once your payment has been confirmed, your order will be processed and dispatched within 2 business days.
After your order has been shipped, you will receive a shipping confirmation email with tracking information so you can monitor your delivery status.
Please note:
- Weekends and Australian public holidays are not included as business days
- Processing times may vary slightly due to special circumstances
- Please ensure your shipping address and contact details are accurate
Shipping Methods & Delivery Times
We offer the following shipping options:
Standard Shipping
Estimated delivery time:
10-15 business days
Delivery times may be affected by:
- Weather conditions
- Public holidays
- Shipping delays
- Remote area delivery times
Delivery timeframes are estimates and are not guaranteed delivery dates.
Shipping Cost
Standard Shipping
Shipping Fee: AUD $15
The final shipping cost will be automatically calculated and displayed at checkout.
Order Tracking
Once your order has been dispatched, we will send you a shipping confirmation email containing your tracking number.
You can use the Australia Post tracking system to check your order delivery progress.
If your order experiences any delivery issues, please contact our customer support team and we will assist you.
Shipping Information
Please ensure your shipping details are accurate and complete, including:
- Full name
- Complete delivery address
- Postcode
- Phone number
Once your order has entered the shipping process, we may not be able to change the delivery address.
Any delays or additional costs caused by incorrect information provided by the customer may be the customer's responsibility.