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Refund & Returns Policy
We want you to be completely satisfied with your purchase. If you are not satisfied with your order, you may request a return or refund according to our policy.
Return Requirements
Items must meet the following conditions:
- Unused and in original condition
- Original packaging included
- All accessories included
- Valid order information provided
Return Request
To request a return, please contact our customer support team within 7 days after receiving your order.
Please provide:
- Order number
- Product photos (if required)
- Reason for return
Our team will review your request and provide further instructions.
Refund Processing
Once your returned item has been inspected and approved, your refund will be processed within 3 business days.
Refunds will be issued back to your original payment method.
Please note:
- Shipping fees are generally non-refundable
- Some products may not be eligible for returns
- Return costs caused by customer reasons may be the customer's responsibility